CHECK ROOM AVAILABILITY

FAQ's


How do I make a reservation?
Our website allows you to make reservations online 24-hours a day for The Astor, Kolkata. For more information, contact our board line. We accept telephone reservations.

When should I make my reservation?
Both telephone and online reservations are accepted up to 180 days prior to your arrival. (Please note that in some instances, such as when price adjustments are being made by The Astor, Kolkata, reservations cannot be made 350 days prior to arrival).

How can I cancel my online reservation?
Cancel your reservation by clicking the "Cancel" button on the home page of the website. Please feel free to contact our Reservation Center or the hotel at which you made your reservation to cancel your hotel stay.

What are the conditions on immediate on-line bookings through www.astorkolkata.com?
For properties with on-line booking, you get to check availability and book instantly with your credit card. Many hotels offer prices lower than their rack rates with this booking method. Please read carefully what is included in the prices offered after you specify the dates of your stay. Taxes are included in the price unless specified otherwise. Breakfast may or may not be included.

Is it safe to submit information through the on-line booking form?
Your information is covered by our stringent privacy policy. We never divulge or tamper with credit card details - all transactions are carried out using secure server technology.

Can I get direct e-mail address and telephone numbers from hotels?
Once you make your immediate on-line booking request through our form, you will receive a confirmation e-mail with the contact telephone number for the hotel.
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LOCATION

Contact us

15 Shakespeare Sarani,
Kolkata 700071
Phone: +91 33 22829950
Phone: +91 33 22829957/58/59

Fax:+91 33 22827430
sales@astorkolkata.com

Regional Sales Office Delhi
Mr. Sanjay Takur
+91 98115 59496
rsodelhi@astorkolkata.com